Privacy, in plain words

Where things stand: TrueTeam is in development and the app hasn't shipped — today the system holds only our own test data. This page describes what this website does now, and what the app stores as it's built for the upcoming beta. A formal privacy policy comes with the app's release; until then, this is the honest record, kept current with the code.

This website

This site collects nothing. There are no accounts, no forms, no analytics, and no advertising — and it stores nothing in your browser: no cookies of ours, no local storage. It is served by Cloudflare, whose infrastructure handles requests the way any host does.

On your phone

The app works phone-first. Trips, edits, and delay reports save on your device the moment you make them, and planning needs no signal. Until you join a team, your trips exist only on your phone — we don't receive them, which also means we can't back them up or restore them for you; your account and team are what carry your work beyond one handset.

Your phone also holds a private key that identifies the device. It never leaves the phone and is never backed up anywhere — a new phone gets a new key, and signing in is what reconnects it to your account.

Signing in

The app uses Sign in with Apple. From Apple we receive one thing: an anonymous, stable account identifier — not your email address, not your password, not your name. The name drivers see is whatever you type into the app.

There is no password to steal. The service never issues or stores one: each request is signed by your device, and the service keeps only the public half of that key. A copy of our database contains nothing that lets anyone sign in as you.

What the service stores when you use a team

Syncing with a partner means the service holds, for your team:

What the service does not store: passwords (none exist), payment details (nothing takes payment), your email or phone number, and your device's location — the app does not read GPS today. If a future live-trip feature uses location, this page will describe exactly what's kept before that feature ships.

What we keep, honestly

Some records persist on purpose. When a driver is removed from a team, the removal is recorded rather than erased — that record is what keeps a removed device from talking its way back in. Trip history belongs to the team that drove it.

Account deletion isn't built yet. It will be before the beta opens to drivers — nobody's real data is in the system today, and we won't invite anyone in without a working way to leave, data and all.

Third parties

Two, and only as infrastructure: Apple, to verify sign-in, and Cloudflare, which hosts this site, the sync service, and its database. There are no advertising or analytics companies involved, no tracker code in the app or on this site, and nothing here is sold or shared beyond that.

Questions

A monitored contact address ships with the beta. Until then, this page — dated and kept in step with the code — is the record of how TrueTeam treats your data.